About Mereside Medical

Empowered patients, fulfilled staff, healthier communities: Your local practice.

Learn about who we are and how we work.

Our Vision

Empowered patients, fulfilled staff, healthier communities: Your local practice

Our Mission

We are a person-focused General Practice team striving for improvement, innovation and collaboration to deliver ever better health and well-being outcomes for the population of East Cambridgeshire, through better tailored, timely, and responsive care.

We will achieve this by:

  • Delivering a population-level health service adapted to local demographic and individual needs.
  • Building an exemplary & diverse team; nurturing our staff to grow and flourish; listening and adapting to their feedback; supporting them to enjoy fulfilling careers.
  • Applying cutting edge evidence, methods, and research to innovate and transform primary care, embedding ‘quality by design’.
  • Engaging with the wider NHS, being ambassadors for health in East Cambridgeshire, and representing the best of general practice.

Our Values

Adaptability: We will constantly challenge ourselves to find effective and person-centred solutions to individual problems, while adapting how we work to assure the well-being and satisfaction of our entire patient community.

Compassion: We will approach every situation with an open mind, listen actively to understand each other and respond constructively and supportively.

Integrity: We will uphold the highest standards of moral principles in our work. We will be trustworthy, truthful, honest with ourselves and each other, as well as gracious when we need help or make mistakes.

Learning: We believe every day brings meaningful opportunity to learn and improve, both from experiences and from each other; we will be relentlessly focused on doing better.

Decency: We will treat everyone with equal respect (common decency), and we will show this through our actions and our words.

Teamwork: We are one team, working together to give better care to all of our patients. We all recognise and value the unique contributions we each make to improve our patients’ care journey.

 

Date published: 21st June, 2023
Date last updated: 5th February, 2024