The Patient Group is for all 16+ patients to work with us to help improve our service.
Who can join?
If you are 16 or older and registered as a patient at one of our three practices, you are part of the patient group.
Meetings and feedback
- The practices will have at least four patient group meetings each year. One of these will be the yearly meeting where the patient charter is reviewed.
- Meetings will usually be by video call, unless an in person meeting makes more sense.
- Meetings will be advertised at the practices, on the website and on social media.
- At meetings, the practices can tell patients about the services they have now and any new services. Patients can give their thoughts and opinions on the current services and the new ones.
- The Practices may also ask for feedback through surveys online or at the practices. They may send text messages asking patients to do surveys.
- If many patients ask for it, the practices can hold extra meetings, do extra surveys or give more information about specific topics.
- You don’t have to attend meetings or give feedback if you don’t want to.
Read our Patient Group Charter in full to learn more about how it works or check out the links below.
Read more about how we can work together to improve our service, or check out the links below