If you are able to, please contact us first online. It really helps us to manage our work better.
If you are unable to use our online systems for any reason, please just phone or visit your practice and we will make sure you are looked after.
askmyGP
Each Practice has a different askmyGP website:
Make sure you register and log in to askmyGP for the practice you are registered with.
Use askmyGP to:
- Fill in a form to ask about a non-urgent medical problem
- Ask a question relating to your healthcare
- Get information on self-care and community services
- Ask for a sick note
askmyGP should not be used for:
- Medical emergencies. Please call 999 instead.
- Repeat prescription requests. Please Use SystmOnline instead.
SystmOnline
Use your SystmOnline account to:
- Order a repeat prescription
- Get your test results
- View your medical record
To register for access to SystmOnline, please complete this Application for Access to SystmOnline.
If you are caring for someone, they can give you permission to use their account by filling in this form: Proxy Access Consent Form.
You can get paper forms from your local practice. Once filled in and signed, bring the completed form and your ID to the practice.
Your NHS account
You can also use your NHS account (on the NHS website or in the NHS app) to:
- Order a repeat prescription
- Get your test results
- View your medical record
Unfortunately the staff at Mereside Medical practices are unable to provide technical support relating to your NHS account.
